Greater Houston Field Execution

FIELD SERVICE SPECIFICATIONS

Operational scope standards, turnaround parameters, and audit-ready photo evidence requirements across Greater Houston residential assets.

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SEC-01

Property Securing & Access Control

Esther Checks: Lock Code Format & 6-Angle Securing Photo Proof

Initial Rekeying: Lock cylinder replacements to client-designated key codes on primary entry doors.
Emergency Boarding: OSB/plywood enclosure of broken windows, sliding doors, and open structural access points.
Lockbox Installation: Secure mounting of mechanical lockboxes with client access code verification.
Pool & Hazard Containment: Padlocking perimeter gates, securing pool safety mesh, and posting danger notices.

INS-02

Esther Checks: Geotagged Address Match & Hazard Exception Tags

Occupancy Checks: Visual verification of inhabited state, utility meter checks, and door card placement.
Health & Safety Audits: Identification of structural hazards, mold growth, water intrusion, and gas leaks.
Disaster Impact Reports: Rapid post-storm assessments following Greater Houston weather events.
Code Violation Tracking: Photo capture of municipal postings, citation notices, and lawn warnings.

PRS-03

Esther Checks: Pressure Gauge Photo & Lot Perimeter Verification

Recurring Lawn Maintenance: Mowing, weed-eating, edging walkways, and blowing debris off hard surfaces.
Overgrown Lot Cutbacks: Heavy brush removal, low-hanging tree limb trimming, and fence-line clearing.
Plumbing Winterization: System air-pressure purge, anti-freeze trap treatment, and main valve shut-off.
De-Winterization: Controlled plumbing pressure tests and system re-activation for marketing turns.

DUB-04

Esther Checks: Cubic Yard Calculation & Dump Receipt Match

Interior Trash-Outs: Complete clearing of personal property, trash, and abandoned materials.
Hazardous Material Removal: Safe disposal of paint cans, chemicals, tires, and electronic waste.
Broom-Clean Turn: Sweeping hard floors, wiping countertops, and basic interior sanitation for listing.
Exterior Debris Hauling: Clearing tires, fallen branches, illegal dumping, and yard clutter.

REP-05

Esther Checks: Authorized Estimate Threshold & Over-Limit Gate

Emergency Roof Tarping: Installation of heavy-duty woven poly tarps to prevent active roof leaks.
Plumbing Leak Stabilization: Capping broken supply lines, replacing failing valves, and drain clearing.
Drywall Patching: Repairing inspection holes, water-damaged ceilings, and wall breaches.
REO Turn Maintenance: Minor cosmetic, fixture, and door repairs required to bring property to marketable condition.

Service Category	Standard SLA	Emergency SLA	Primary Evidence Deliverables	Compliance Gate
Property Securing	24-48 Hours	Same-Day (4 Hrs)	Key Code Close-up, Boarding Angles, Mounted Lockbox	Esther Code Check
Field Inspections	24 Hours	12 Hours	Street Scene, 4 Elevations, Meter Readings, Violations	Geotag Match
Lawn & Grounds	Recurring / 3 Days	24 Hours	Front/Back Yards Before/After, Curb Line Edge	Lot Perimeter Check
Plumbing Winterization	48 Hours	24 Hours (Freeze)	35 PSI Pressure Gauge, Bleeder Tags, Main Valve Off	Gauge Reading Check
Debris Cleanout	3 to 5 Days	48 Hours	Room-by-Room Photos, Dumpsters, Facility Tickets	Yardage & Receipt Match
Scope Repairs	Per Client Schedule	Same-Day Tarping	In-Progress Execution, Material Specs, Completed Scope	Human Governance Sign-off